Returns & Exchanges

At Shopaleena, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that if a fit isn't perfect, we'll help you find the style that is.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will issue a refund to your original payment method or ship your new exchange item within 5-7 business days.