Returns & Exchanges
At Shopaleena, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that if a fit isn't perfect, we'll help you find the style that is.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method or ship your new exchange item within 5-7 business days.
